![]() ![]() Total value of returned items over $200 cannot be returned in the store. You can set up a return on or contact Customer Service so they can help you. Unopened sets that are not accompanied by a shipping confirmation email or receipt cannot be exchanged or returned to a LEGO Brand Retail Store. In order to receive a refund to your PayPal account you must contact Customer Service. However, for orders purchased using PayPal, if you return an unopened set to the address listed on your packing slip, your refund will be provided in the form of a gift card, and if you return an unopened set that is under $200 to a LEGO Brand Retail store, your refund will be provided in the form of a store credit. If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. Unopened sets: Simply return your unopened LEGO set to the address listed on your packing slip. If you don’t have access to a printer to print out your own label, get in touch with Customer Service.Īll refunds are made in the original payment method. From there, click on “Return Items” and follow the instructions. ![]() To get a free return label on, log into your account and go to your Order Status page. We’ll refund your order within 14 business days of receiving your return. If for any reason you need to return your order, it’s easy and free! All returns or exchanges must be made within 90 days of receipt of your order. We believe our LEGO bricks and other products must live up to your highest expectations, and our service must live up to the quality of our toys. ![]()
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